It will take time to complete the transfer, most often 24 - 48 hours. Perhaps, such an action will take more time, since transfers are made through cryptocurrency exchanges. A commission is charged for the procedure. If this takes much more time than usual, the money was debited from the cryptocurrency wallet and did not arrive to the account, then you will need to contact the administration to resolve the issue. Such cases are rare, but they are possible due to communication or equipment failures. It is safe to execute requests using the Obmify service, as all transactions undergo AML verification. The crypto exchanger works properly, and the calculation is made automatically in most cases.